Questions we actually get
The short honest answers. If yours isn't here, write to support – questions that repeat end up on this page.
Recognition, honestly
Can NumiAssist tell me whether a coin is genuine?
No – and it never will from a photograph. Counterfeits are caught by weight, metal composition and die comparison, with the coin in hand. Any app that promises authenticity from a photo is promising something a photo cannot deliver. NumiAssist deliberately stays out of that business.
Does it grade coins or estimate the market price?
No. Grading is a judgement made under a loupe by a person accountable for it, and price depends on the buyer, the venue and the day. We give you the best possible photos and a clean description so your judgement gets a fair hearing – we don't substitute for it.
What does recognition actually return, then?
The legible attributes: country, denomination, year, metal, and similar fields – each marked with a confidence level. A field the model can't read with reasonable certainty comes back empty rather than guessed. Nothing enters your description until you confirm it.
Why did some fields come back empty?
Because a blank is more useful than a plausible mistake. You'll notice and fill an empty year; a confidently wrong one would sail into your listing. Empty means "not legible on these photos" – retake with better light or fill it in yourself.
Photos & privacy
What happens to my photos during recognition?
They are sent to our server only when you explicitly ask for suggestions, processed in memory for the duration of that one request, and never written to disk, logged or retained. The full policy is on the privacy page.
Does the app work offline?
Yes. Capture, processing, lot assembly and export all run on the phone and work with no connection at all. Recognition suggestions are the single step that needs the network – skip it and nothing else changes.
Do I need an account?
No. There is nothing to register, no profile and no password. The subscription is handled by your Apple ID through the App Store.
Using the app
Which devices are supported?
iPhone with iOS 18 or later. On models with a macro-capable camera, macro engages automatically at close range (and can be turned off); on other models you simply shoot from a slightly larger distance and let the crop do its work.
What kinds of coins does it handle?
Any. Copper, nickel, bronze, silver, gold; worn, toned, patinated. The processing pipeline assumes nothing about the metal – glare reduction works on any shiny surface, not just silver.
How is the edge photographed?
As a composite: you take several deliberate shots of different segments, and the app assembles them into one edge view. It's the one part of a coin a single frame can't show.
Can I fix a photo the automation got wrong?
Yes – crop, rotation and background stay editable, and every edit is non-destructive. The original frame is always preserved, so you can step back at any point.
Subscription
How does the free trial work?
Seven days with the complete feature set – not a limited preview. After the trial the subscription renews at your local App Store price. Cancel anytime in your Apple ID subscription settings.
What happens to my lots if I stop subscribing?
They remain yours. Everything you created stays readable and exportable after the subscription ends – an expired subscription never locks you out of your own work.
Are there extra purchases – watermark removal, premium features?
No. One subscription includes everything, exports carry no watermark, and there are no separate unlocks of any kind.