A person answers, not a bot
NumiAssist is built by a small team, and support mail lands directly with the people who write the code. That cuts both ways: answers are real, and they may take up to two working days.
Write to us
Questions, bug reports, ideas – one address for everything. If something went wrong, include your iPhone model, iOS version and what you expected to happen; a screenshot helps more than a paragraph.
support@numiassist.comCheck the FAQ
The questions we hear most – recognition and its honest limits, photo privacy, devices, the trial and what happens after it – are already answered there, in more detail than an email reply.
Read the FAQ →Billing is handled by Apple
The subscription lives on your Apple ID. To cancel or manage it, open Settings → your name → Subscriptions on the iPhone. Refunds are requested from Apple at reportaproblem.apple.com – we can't process them ourselves.
Your photos, your data
Photos sent for recognition are processed in memory and never stored – if you want the details of what we do and don't collect, it's all on one page, in plain language.
Privacy Policy →